Ring Spotlight Cam Problems – How to fix!

Ring Spotlight Cam Problems

So your Ring Spotlight Camera has problems. Learn how to fix them using this brief and handy guide. It has everything listed out in summary. You can also do further research on individual sections if you’d like.

Even the King of the Ring Camera line will undergo issues and malfunctions involving motion detection, Wi-Fi connection, or even simply turning on. The Ring Spotlight Camera is one such finely tuned instrument that serves as one of the gems of Amazon’s Ring Camera and Doorbell line.

Like any piece of electronics, the Ring Spotlight Cam will undergo operational issues relating to connectivity and power. Regardless, let’s discuss Ring Spotlight Cam Problems: How to Fix!

Ring Spotlight Cam not working: Why is my Ring Spotlight camera not working? How to Fix!

If your Ring Spotlight Cam won’t turn on, try removing and replacing the battery to see if that fixes things. You might simply have a power issue at hand. Recharge or replace the battery so that you’re at full power when operating the Spotlight Cam.

Do this for any issues involving Internet connectivity and app integration. See if your cam turns on and automatically reconnects after putting back its battery.

Press the Ring device’s “Setup” button to put the device into “Setup” mode as well. Wait 10 seconds and press the button again to see if the Ring Spotlight Cam auto-reconnects and becomes online once more.

Ring Spotlight Cam not detecting motion: How to fix!

It’s actually a common issue for the Ring Spotlight Cam to not detect motion. It occurs easily and it’s just as easily fixed more often than not. Most of the time, it’s because the Motion Alerts have been disabled on your Ring app.

For the cam to start detecting motion again, you simply need to reactivate the alerts. To do so, you must first launch your Ring app then go to “Device Settings”. Afterwards, make sure the toggle on the “Motion Alerts” option is set to the blue-colored “On” position.

If the problem persists, do a reset to factory settings for your Spotlight Cam. If that doesn’t fix things, consult a Ring technician for additional assistance.

Ring Spotlight Cam not connecting to Wi-Fi: How to fix!

The issue might root from either your own Internet connection being on the fritz or the Spotlight Cam instead having issues getting into coverage area with your router or modem. Get to the bottom of things and fix accordingly.

  • Check if all your wires are properly plugged in. The lights on the front of the router should be all green or all working as intended by your ISP as well.
  • Check to see whether another Wi-Fi device is having issues connecting to your Wi-Fi. It might be the Wi-FI itself that’s not working, thus necessitating a power cycle reset.
  • Unplug your router for 30 seconds then plug it back in. See if the Spotlight Cam reconnects to it automatically.
  • Try removing then putting back the Spotlight Cam’s internal battery if that helps facilitate Wi-Fi reconnection.
  • Press the “Setup” button on the Ring cam to go into “Setup Mode”. Wait for 10 seconds and pres it again to make it auto-reconnect to your Wi-Fi.
  • Check the battery health of your Ring cam to make sure it’s properly charged. That might be the root of the problem instead.

Ring Spotlight Cam not turning on: How to fix!

If your Ring Spotlight Cam isn’t turning on then it might be a battery issue. Make sure the batteries are fully charged. Also, try removing the battery then putting it back on to see if it fixes the issue.

Press and hold down the reset button atop the Spotlight Cam for about 20 seconds. This should reboot your camera. Afterwards, check the status of the cam on y our Ring app to see if the device reappears on its device list as an available device after establishing its wireless connection.

The worst-case scenario is that the Spotlight Cam itself has been “bricked” or rendered non-functional by the elements, accidental drops, or factory defects. Check if it’s still in warranty so that you can get a free replacement.

Ring Spotlight Cam light not turning on with motion: How to fix!

Check your batteries once more. A low-powered Spotlight Cam can do weird things, such as not turn on, disconnect to your Wi-Fi and go offline, or not turn on when motion is detected like it’s supposed to.

Launch your Ring app and go through “Device Settings” in order to check “Motion Sensitivity”. It might be set too low that the cam is basically unresponsive or set too high for your layout that constant triggering drains your battery excessively.

Also, check the area around the lights. You might have something in the vicinity—like a moving branch or a stray cat as well as squirrels and raccoons—that trigger your lights excessively until its batteries simply run out of juice.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions when it comes to troubleshooting the Ring Spotlight Cam.

How to reset Ring Spotlight Camera?

If you wish to reset or reboot the Ring Spotlight Cam without restoring it to factory settings, do the following. Press the reset button atop the device for 20 seconds (instead of the usual 30 seconds). Afterwards, check your app if the Spotlight Cam reappears as an available device after restart.

How to Factory Reset a Ring Spotlight Cam?

Make sure the Ring Spotlight Cam is turned on. Press and hold the reset button atop the device for half a minute or 30 seconds. After its release, check the status light. The LED below should flash a few times, indicating a restart towards factory settings.

Where is the Ring Spotlight Cam reset button?

The reset button of the Ring Spotlight Cam is located at the top of the device. Just press it for the allotted time period and you’re good to go. You can use it to reset to factory settings or reboot the cam in question.

How long do batteries last in Ring Spotlight Cam?

You can have one or two rechargeable batteries inside the Ring Spotlight Cam, with each lasting the camera from 6 months to 1 year or 12 months. This is regular use. If it’s used consecutively it could run out of battery power under 6 months or less.

Why is my ring spotlight camera not working?

Try removing and then replacing the internal battery. See if your Spotlight Cam automatically reconnects. Press the Setup button on the Ring device to put the device in Setup mode. Wait 10 seconds, then press it again and see if your Ring automatically reconnects.

How do you reset a ring spotlight camera?

1 Factory Reset a Spotlight/Floodlight Cam

  1. Make sure the camera is powered up.
  2. Press and hold the reset button atop the camera for 30 seconds.
  3. After releasing it, the status light located at the bottom will flash a few times indicating the camera is restarting.
  4. The camera is now reset to factory defaults.

Why Does My Ring camera keep glitching?

If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, you can try rebooting your router. Simply unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot and then test your Ring device again and see if there’s any difference.

Why Does My Ring spotlight go on and off?

The most common reason your Ring Spotlight is constantly on is that the sensors on your device have a very wide field range. This can be an easy fix, but other factors might be making your device stay on.

How do you troubleshoot a Ring camera?

Press the reboot button, then test audio again. Unplug your Indoor Cam for twenty seconds, plug it back in, then test audio again. Contact Support if the issue persists….Indoor Cam Troubleshooting

  1. Try another outlet.
  2. Make sure the Micro-USB cord is securely attached to the port.
  3. Press the reboot button.

Why is my Ring floodlight flashing blue?

What is this? If you see the Ring Camera blinking blue when setting up the device, there is nothing to worry about. This is the camera’s way of notifying you that it is being set up. As soon as the setup is over, the light begins to change to a solid blue, indicating that the camera is starting to function.

How do I reboot my Ring camera?

Ring Spotlight Cam Battery

  1. Find the setup button on the top of the camera.
  2. Press and hold the setup button for 10 seconds.
  3. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete.

Where is the reset button on Ring floodlight camera?

If the light on your Floodlight Cam does not light up and flash and your Floodlight Cam is wired correctly and is receiving power, you can try performing a hard reset. Hold down the top button for a full 30 seconds.

How do I reset my doorbell Ring camera?

Ring Video Doorbell (1st Generation)

  1. Undo the security screws and remove your doorbell from its bracket.
  2. Press and hold the orange setup button on the back of the device for 10 seconds.
  3. The light on the front of the doorbell will flash for several minutes; when the light turns off the reset is complete.

Why does my security camera keep going offline?

Security cameras go offline for three main reasons: power outages, loss of internet, or failure of the camera’s components (broken parts or wires). Knowing some quick troubleshooting tips will help you get your camera back up and running in no-time.

Why Does My Ring keep disconnecting from WiFi?

Your Ring doorbell keeps disconnecting because of a lousy WiFi signal. If the WiFi is strong, reset the doorbell in the Ring app. Walking it through the setup process again will adjust its settings so the WiFi connection can last. A recent power failure or 5G network upgrade might be to blame, too.

How can I improve my Ring strength?

Try turning off or unplugging some of your electronics. Some electronic devices such as PCs, TVs, and video game consoles can be wired directly into your router using Ethernet cable. Attaching these devices to a wired connection will free up bandwidth on the Wifi. Try moving other electronic devices.

Why does my security light keep coming on and off?

Faulty wires, bulbs that do not work or are dead, and bad electrical connections are all reasons why your motion sensor lights might be turning on and off. If it is on a high sensitivity level, it may be detecting too much movement.

Why does my security light keep going on and off?

A motion light switching on and off could be due to many reasons. Incompatible LED bulbs are common, but also, the sensor may be faulty or damaged power bumps, or even spiders. Try changing the bulb, resetting the sensitivity, or replacing the sensor if nothing else works.

Why is my Ring outdoor camera not working?

Check to make sure your Stick Up Cam is powered on and plugged in. Restart your router and run through the setup process again. Make sure to have your devices in close proximity with your router and correctly enter your password. Check the last reported signal strength for your Stick Up Cam in the Ring app.

Why is my Ring camera not in color at night?

When viewing the Live View at night on a non-battery powered Ring device, you’ll find that your image is in black and white. The color night vision toggle in your Ring App will enable your Ring device to use ambient light to create false color images in Live View.

Why are there gaps in my Ring footage?

The most common cause for your Ring device missing video is a poor Wi-Fi connection. You also need to make sure that you have a Ring Protect subscription and you’ve got the proper settings for your Ring’s motion detection.

Can you tell if someone is watching you on Ring?

There isn’t any way to know if someone is watching you on a Ring camera—at least not through physical observation. However, it’s possible you could see the infrared light at night turn on if the camera is active—assuming the night vision is on and you’re at the correct angle to view it.

Why is my Ring camera light red?

The red light means low battery.

Why is my ring spotlight camera flashing?

The Ring Spotlight Cam has a rechargeable battery that will need to be removed and charged. If the battery levels are too low, you might notice that the Ring Spotlight is flashing on and off.

How do I keep my Ring spotlight on?

Controlling the Lights on the Spotlight Cam Battery

  1. Open your Ring app.
  2. Tap the three lines on the top left.
  3. Tap Devices. Tap the Spotlight Cam Battery that you want to adjust.
  4. Tap Device Schedule.
  5. Tap Light Schedules.

Can you restart a Ring camera from the app?

You can either factory reset your device via the Ring app, or you can perform a hard reset by removing the faceplate and holding down the black button in front of the camera for 15 seconds.

Where is the Setup button on my ring Spotlight cam?

While setting up Ring Spotlight Cam security camera you will be asked to put the device into “Setup Mode” (note that the device will automatically enter Setup Mode the first time it receives power.) In order to put the device into Setup Mode, press and release the small button on the top right of the camera.

Why is my Ring floodlight flashing green?

The Ring Network is a temporary access point used for setup before you connect to your home wifi network. Green flashing light – flashes rapidly for up to two minutes. Solid green light for 5 minutes, then turns off. Solid red means connected.

Why has my Ring Doorbell stopped working?

Check to see whether another wifi device is having a problem connecting to the network. Unplug your router for 30 seconds and then plug it back in. See if your Ring Doorbell automatically reconnects. Turn off the power to your Ring Video Doorbell Pro at the breaker box for 30 seconds, then turn it back on.

Why is my Ring camera not connecting to Wi-Fi?

If your device is still facing problems connecting to Wi-Fi, try resetting your Ring Doorbell. You can do this by pressing and holding the orange button on the backside of the device. What is this? This resets the device, allowing you to start the whole setup process all over again.

How do I reconnect my Ring camera to Wi-Fi?

Follow these steps to reconnect your doorbell or security camera wifi in the Ring App:

  1. Tap on the three lines on the top left.
  2. Tap Devices.
  3. Select doorbell or security camera you need to reconnect to wifi. The next screen is the Device Dashboard.
  4. Tap on Device Health.
  5. Tap on Reconnect to Wifi or Change Wifi Network.


It pays to know how to fix the Ring Spotlight Cam’s most common issues or at least understand how to reset it to factory settings. Its most common issues root from its spotlight, its ability to turn on, its ability to connect to the Wi-Fi, and its battery power.


  1. 5 Steps to Fix Ring Spotlight Cam Turning On“, Smart Home Starter, August 30, 2021
  2. How to Factory Reset a Ring Spotlight Floodlight Cam“, TechSolutions.com Support, Retrieved March 7, 2022
  3. How to Reset/Reboot Ring Spotlight Cam (Not Turning On or Working)“, Smart Home Starter, August 30, 2021
  4. Troubleshooting Guide for Ring Smart Lights Spotlight“, Ring.com Support, Retrieved March 7, 2022
James Core
I write dozens of helpful informational articles based on topics that I have identified again and again throughout my research and work experience. I am here to help you find the right home security products.

Leave a Comment

Your email address will not be published. Required fields are marked *