As innovative a product the Ring Floodlight is, you will encounter some common problems with it like any other device like it. Here are 7 common issues you should watch out for and how to troubleshoot them.
The Ring Floodlight is part of the Smart Lights line of Ring. They’re designed to empower your Ring Security Network while bringing light to your property and home. In other words, it hits two birds with one stone in terms of your lighting requirements and surveillance home protection.
On that note, let’s talk about the common problems and solutions associated with these powerful adjustable lights that you might come across in regular operation.
1. Ring floodlight cam not working: How to Fix!
Is the camera of your Ring Floodlight Cam not working? There are several reasons for this. Your cam might go offline due to network issues and loss of power. If it’s network issues, they might be caused by temporary power loss, a power surge that interrupts your Internet router, or ISP connectivity.
You might also have a loose connection on the wire of y our router setup, which can be fixed by simply reconnecting it tightly. You might also lose your cam if you’ve changed your Wi-Fi network password as well.
Addressing the Root of the Problem is Key
To remedy the situation, you need to first play detective and establish exactly why you lost connection in the first place. Then you can fix it. If it’s power loss or power surge, you need to fix your router and possibly setup your Floodlight Cam from the start.
Remember that more often than not, it’s a temporary issue that can get fixed immediately in most cases. For example, connectivity issues from your Wi-Fi or Ethernet can be addressed with simple power cycling of the router itself. Or resetting your Floodlight Cam to factory settings.
2. Ring floodlight siren not working: How to Fix!
Ring Floodlight and Spotlight Cams come equipped with a siren with 110 decibels of loudness. They serve as great deterrents and alarms against burglars that can annoy you and your neighbors like typical car alarms if they’re somehow activated by accident or a false positive.
They’re installed in such a way to only work when required. However, what if they don’t work no matter what you do, even when you test it out. To fix this, you’ll need to connect the device within the app and fix its settings from within the software.
Fixing the Settings from Within the Software
If you’re experiencing some sort of connection disruption leading to a non-functioning siren or even a siren that easily gets triggered, then do the following.
- Launch the Ring app. Go to the screen’s upper left area and access the three lines there.
- Select the “Set Up Device” option then select “Security Cams” option.
- On the back of your device, there’s a QR code. Scan it using the smartphone cam and the app when prompted.
- Make sure the QR code gets captured precisely. You’ll see a green line or square and you’ll be asked to continue after capture is complete.
- When prompted, establish your location in the app.
- When prompted, give your device a name.
Once the connection is fixed then your siren should be back to normal.
3. Ring floodlight cam audio issues: Here’s The Fix!
If your Ring Floodlight Cam has audio and sound issues, particularly when using live view, you can troubleshoot it with the following steps so it’d go back to normal.
- Check the external volume control of your Floodlight Cam via mobile device. It might be turned off or turned down significantly.
- Search for audio controls on your device settings on the app.
- Check to make sure the two-way talk feature is turned on and operational.
- On the app screen, make sure you’ve the microphone icon is enabled.
- Tap the green button to talk and check if that works.
- If you have a Ring Protect Plan, check if you can hear sound on a stored recording there.
- Check external volume controls and audio settings if you can’t hear anything from the stored recording.
- On some mobile devices, being on a phone call can interrupt or interfere with the cam sound. Try Live View again after your call has ended.
- Bluetooth might also interfere with your Live View audio. Turn it off then try out Live View to see if that fixed the problem.
- Power cycle your device by unplugging or switching it off then plugging or turning it back on again.
- If this doesn’t fix your Floodlight Cam then the audio issue might root from your Wi-Fi connection (or lack thereof).
Troubleshooting Your Wi-Fi to Fix the Audio
Do the following to fix your audio by fixing your Wi-FI.
- If the Floodlight Cam isn’t hardwired, remove the device from its mount to move it closer to your router. Otherwise, move your router closer to the device.
- Do a test even to check if you can hear the person on the other end of the cam after you’ve moved the router or device.
- If your Wi-Fi connection is poor then use a Wi-Fi extender like the Ring Chime Pro to improve it.
- Check your WI-Fi connection strength in your app’s “Device Health” section.
- Launch the app then tap the top-left three lines icon.
- Select “Devices” and the device you wish to check out (Floodlight Camera).
- Tap “Device Health” then check the RSSI Wi-FI Signal Strength.
If you’ve run out of options then you can try resetting the device to see if that fixes the Live View audio issue. If you’ve recently bought the device and it’s within warranty, return it to sender to get a refund or replacement.
4. Ring floodlight bulb replacement: How to Do!
The bulbs of the Ring Floodlight Cam are technically not replaceable. If you were to replace them with third-party replacement parts or even so-called OEM parts this will void the warranty of the device. Ring wants you to replace the whole unit when the bulbs fail.
- LED Lifespan: The LEDs are rated for a 10-year lifespan but they’re supposed to last almost forever or until the whole device becomes non-functional.
- Break Apart and Fix: In order to replace the LED lights on the camera, you’ll need to crack open the device and do some minor electrical work.
- Third-Party Services: Alternatively, you can have an electrician or technician to do it for you. Such a professional will avoid damaging the camera in order to access the LEDs for replacement.
- One Unit for Replacement: As far as Ring is concerned, the Ring Floodlight Cam is a single, weatherproofed unit that can’t be repaired and should be replaced as one unit.
- Product Warranty and Ring Protect Plus: You can use your warranty to get a replacement. You can also use Ring Protect Plus in order to get an extended warranty for all your Ring devices when push comes to shove.
5. Ring floodlight camera lights flashing: Here’s The Truth!
If your camera light has been flashing like a strobe light or disco party at night with no video recording, you’ll need to call tech support in order to walk you through the procedures to fix the issue. There are several reasons why this is happening.
- Wiring or Battery Issues: Your batteries might be low or if it’s the hardwired cam, your wiring might be faulty. Fix the issue by fixing your wiring or battery charge.
- Local Wildlife: A small object or stray animal might trigger the device repeatedly, particularly mice, raccoons, moles, and squirrels. Adjust the motion detection sensitivity on your Ring app.
- Motion Sensitivity Settings: Speaking of which, if the motion sensitivity controls of your device are too high, you might get a strobing effect from motion triggers as minor as rustling leaves or moving branches.
- Failing LEDs: If the issue involves the LEDs themselves—specifically them failing or having an unknown factory defect that only appeared just now—refer back to the section about how to replace the bulbs.
This can happen to Floodlight Cams aged 3 years old and below. Sometimes, the best scenario is to get a free replacement or a 35 percent discount on a new device. Check your warranty if you’re eligible for an outright replacement.
6. My lights aren’t turning on when Floodlight Cam detects motion: Here’s The Truth!
Like in the case of the flashing camera lights, sometimes your Floodlight Cam’s LEDs and motion detection feature aren’t at sync, resulting in dark or night vision video when you’re supposed to see what triggered the device in full-color brightness—the whole point of a Floodlight Cam.
- Unresponsive Sensor: If the motion sensor isn’t responding to your app, check the power, check the “Auto Shut Off Control” on your Ring app, or give the sensor time to reset without triggering them to see if that fixes the problem.
- Check your Wi-Fi: A bad Internet connection can do funny things with your camera, including unsynchronized triggering of motion alerts where the light doesn’t come on along with the motion detection trigger.
- Battery or Wiring Issues: If the motion sensor won’t turn on, check your batteries or the hardwiring of your Floodlight Cam. It might be loose or the batteries might be out of power.
- Device Settings: Check the device settings via Ring App if you didn’t get a motion alert. The motion sensors might not be enabled.
- Failing LEDs: If the bulbs of your Floodlight Cam themselves don’t turn on at all when motion sensors are triggered then they might be defective or damaged. You might need to replace the whole unit or have someone replace the bulbs for you (this voids your warranty).
7. A Ring Floodlight will not turn on. What’s going on?
The number one reason why your Ring Floodlight itself isn’t turning on is because it has power issues with its wiring or the batteries. There might’ve been a power surge too. Check your connection and house power.
Sometimes, it could be network issues as discussed above about a non-responsive Floodlight Camera. The power surge could also affect your ISP connectivity and the state of your Internet router, thus requiring power cycling on the router’s part. Otherwise, the camera itself might be busted.
Floodlight Cam Might Be Bricked Altogether
If the power loss roots from the camera’s wiring itself then you need to check and fix its wiring. Or you can hire an electrician to fix it for you professionally in case a DIY troubleshooting just won’t cut it anymore.
If worse comes to worst, your Floodlight Cam might be “bricked” altogether. Meaning it’s not working and it has become for all intents and purposes a paper weight or a brick.
If that’s what happened, check your warranty to see if you can get a new replacement model if it’s still under warranty. Or maybe you could avail of one at a 35 percent discount or something.
How to Reset a Ring Floodlight Cam
Many of these issues are software bug or glitch related. Therefore, the simplest solution to them is a nice reset to factory settings. Kind of like how most PC problems can be solved with backing up your files and doing a reformat before reinstalling the OS.
To factory reset your Floodlight or Spotlight Cam, do the following.
- Make sure the camera is turned on. Afterwards, press and hold the reset button atop it for 30 seconds.
- Once you release your hold, the status light on the bottom of the device should flash a few times. This indicates that the cam is undergoing the restart or reset process.
- The camera should now be reset to factory settings.
Once the camera is reset, you’ll need to set it up again afresh or anew. You’ll need to use the Ring app specifically to reconnect the device to your Wi-Fi network.
Why did my ring floodlight camera stop working?
Check that all of your wires are properly plugged in and that all the lights on the front of the router are green. Check to see whether another Wi-Fi device is having a problem connecting to the network. Unplug your router for 30 seconds and then plug it back in. See if your Floodlight Cam automatically reconnects.
How long does ring floodlight lights last?
Ring claims that the bulbs will last up to ten years, but once they go you’re out of luck as they are not replaceable. In other words, you’ll need a whole new fixture. A Ring spokesperson confirmed that the company will swap out the fixture for free, but you’ll still have to remove it and reinstall the replacement.
Why is my ring floodlight not coming on?
If the light on your Floodlight Cam does not light up and flash and your Floodlight Cam is wired correctly and is receiving power, you can try performing a hard reset. Hold down the top button for a full 30 seconds.
What do you do when your Ring light stops working?
Check the following items:
- Check your batteries. They may be defective or incorrectly placed.
- Take yourself out of the equation. Leave the area for 10 minutes to give the lights time to reset without you triggering them and then return and check the lights.
- Make sure you’re testing the lights in darkness.
Do LED Ring lights burn out?
LEDs will last for tens of thousands of hours (on the order of 20 years) before burning out. Most lights are only on for a few hours each day which means that this light could stick with you for a decade or more much like Ring’s other LED lights.
Why is my ring floodlight flickering?
The top reasons for the Ring Spotlight flashing on and off are that the batteries are low, a small animal or object is triggering the device, or the motion sensitivity controls are too high.
Can a Ring light burn out?
Conclusion. Ring lights eventually burn out or wear out and become out of commission when they reach the end of their lifespan. However, this lifespan depends on the kind of bulb used for a particular ring light. Fluorescent ring lights burn out a lot sooner than LED ring lights.
How do you get Ring floodlights to stay on?
Controlling the Floodlights and Light Settings on Your Floodlight…
- Tap the three lines on the top left of the Ring app:
- Tap Devices. Select the Floodlight Cam that you want to adjust.
- Tap the Device Schedule tile.
- Tap Light Schedules.
- Follow the prompts in the Ring app to customize your light schedules.
How do I stop my ring floodlight from turning on?
To do this, open up the Ring app and find your Floodlight Cam. Select Device Settings, then Light Settings. Toggle off the “Turn Lights on When Motion Detected” setting.
How do you reset a ring light?
If you ever need to reset your Ring Smart Lightbulb, just follow this simple procedure. Using a power switch, turn the bulb off. Turn the bulb on and off six times. Each on cycle should last two seconds and each off cycle should last two seconds – for a total of four seconds.
Why is my Ring not connecting?
The three most common causes of this problem are the following: A poor connection between your mobile device and the internet. Slow internet upload and download speeds. A poor connection between your Ring device and your router.
How do I reconnect my Ring floodlight to Wi-Fi?
How to Reconnect Your Ring Doorbell or Security Camera to Wifi or Change Your Wifi Network
- Tap on the three lines on the top left.
- Tap Devices.
- Select doorbell or security camera you need to reconnect to wifi. The next screen is the Device Dashboard.
- Tap on Device Health.
- Tap on Reconnect to Wifi or Change Wifi Network.
Why Does My Ring device keep going offline?
You temporarily lose power. A wire in your router setup temporarily comes loose. You change your Wi-Fi network password. Your Ring device is suffering from low power due to a discharged battery.
Can Ring floodlight bulbs be replaced?
The Ring floodlights cam bulbs can’t be replaced. It’s the way the device is built to reinvent outdoor security. However, not being able to replace the bulbs of this device should not be considered a flaw as the Ring LEDs can be managed in a way to keep them running for their full lifespan.
Can I replace the lights on a Ring floodlight?
Ring Floodlight Bulb Replacement
Can you replace flood lights with LED bulbs?
It is absolutely possible for LED lights to replace floodlights. The real question is which type of LED bulbs are better? CFL flood lights are not as common because not only do they require a lot of power, they also have a shorter lifespan.
Why is my Ring floodlight flashing blue?
What is this? If you see the Ring Camera blinking blue when setting up the device, there is nothing to worry about. This is the camera’s way of notifying you that it is being set up. As soon as the setup is over, the light begins to change to a solid blue, indicating that the camera is starting to function.
Why Does My ring light overheat?
Despite their functionality, one major concern is that ring lights can overheat. A ring light overheats due to several factors, such as inadequate heat absorption in the structure, excess light-emitting power, faulty design, improper use, incorrect installation, end-user ignorance, and temperature fluctuations.
Q&A Summary
So what have we learned? The product incorporates a smart camera along with a powerful light fixture in order to allow the camera to have a bright look at the surroundings at night. It’s also a hardwired device that illuminates large areas with its dual-beam floodlights.
Therefore, its issues mostly cover software bugs regarding the cam, the siren, the motion detection, and the audio as well as bulb-replacement requirements for the lights themselves. This guide also covers trivia on how to reset the cam to factory settings.
References:
- “Troubleshooting Guide for Ring Smart Lights Floodlight Wired“, Ring.com Support, Retrieved March 3, 2022
- “What to do if your Floodlight Cam goes offline“, Ring.com Support, Retrieved March 3, 2022
- “How to Factory Reset a Ring Spotlight Floodlight Cam“, TechSolutions.Support.com, Retrieved March 3, 2022
- “Why Your Ring Camera Siren Isn’t Working“, SmartHomeStart.com, September 8, 2021
